Penny's Pricing Structure

1Payment Models

Clients can pay for services on our telemedicine platform through the following models:

Pay-Per-Consultation

  • Book an appointment
  • Pay before or after the consultation
  • General: starting from ZMW 50
  • Specialist: starting from ZMW 100
  • Fixed price or based on consultation duration

Subscription / Membership

  • Monthly or annual fee
  • ZMW 500/month: unlimited general consultations
  • ZMW 750/month: family plan
  • Video, messaging, prescription renewals & health monitoring
  • Best for chronic care, corporate & family healthcare

Insurance Billing

  • Enter insurance details
  • Platform verifies coverage
  • Insurance pays full/partial
  • Patient pays co-pay if needed
  • Best for hospitals / clinics & national health systems

Employer-Sponsored

  • Companies pay for employees
  • Monthly platform fees
  • Cover consultation costs
  • Offer telemedicine as an employee benefit
  • Best for mining companies, NGOs & corporate organizations

Wallet / Prepaid Credit

  • Load money into in-app wallet
  • Pay for consultations
  • Buy medication
  • Pay for lab requests

Payment Collection

Penny collects payments through:

  • Mobile Money
  • Debit Cards
  • Credit Cards
  • Bank Transfers
  • Internet Banking
  • Insurance Reimbursements
  • Corporate Billing Arrangements

2Individual Packages

Basic Care Package

Suitable for students

Starting from ZMW 100 /month
  • GP Chat Consultation — Unlimited
  • Video Consultations — 1 per month
  • E-Prescriptions — Included
  • Health Tips & Reminders — Included
  • Support Hours — Business hours

Standard Family Package

Suitable for families and working professionals

Starting from ZMW 300 /month
  • Covered Members — Up to 4 family members
  • GP Video Consultations — 4 per month
  • Nurse Consultations — Unlimited
  • Prescription Refills — Included
  • Lab Booking Assistance — Included
  • Priority Support — Included

Premium Health Package

Suitable for executives and chronic disease management

Starting from ZMW 600 /month
  • GP Consultations — Unlimited
  • Specialist Discount — 20% off
  • Mental Health Session — 1 free monthly
  • Home Visit Discount — Included
  • Dedicated Care Coordinator — Included
  • 24/7 Access — Included

3Corporate Healthcare Packages

Bronze Corporate Plan

Starting from

ZMW 50

per employee / month

  • GP Chat Access
  • Monthly Wellness Tips
  • Working Hours Support

Silver Corporate Plan

Starting from

ZMW 80

per employee / month

  • Video Consultations
  • Nurse Support
  • Monthly Health Reports
  • Sick Leave Verification

Gold Corporate Plan

Starting from

ZMW 100

per employee / month

  • Unlimited GP Access
  • Specialist Discounts
  • Mental Health Support
  • Wellness Programs

4Hospital & Clinic Partnership Packages

PackageSuggested Fee
Small Clinic IntegrationStarting from ZMW 3,000/month
Medium Hospital IntegrationStarting from ZMW 7,500/month
Multi-Branch Hospital SystemStarting from ZMW 15,000+/month

Services can include:

  • Telemedicine software access
  • Online patient booking
  • Video consultation tools
  • Digital patient records
  • Billing dashboard
  • Analytics reporting

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